All eligible returns will be charged 10% restocking fee of the initial order price. Refunds will be processed within 7 business days upon receipt and will be refunded to the original form of payment.

All returns must be returned within 30 days of the order date, in unused/unopened condition, to be eligible for a refund. We accept returns for both defective and non-defective products.

To initiate a return, please contact us at info@balmainhaircouture.com for return instructions.