Return orders must be returned within 7 days of the delivery date, in unused/unopened condition, to be eligible for a refund. All eligible returns will be charged at a fix price fee of $30

We accept returns for both defective and non-defective products.

All eligible refunds will be initiated in 14 business days window after the day of initiated refund claim using the original payment method that you provided during the check out.

To initiate an eligible return request, please contact us at info@balmainhaircouture.com for return instructions.